FAQ

How do I enroll in an EHS certification course?

Fill out the enrollment form or call our customer service team at 800.444.6382

How do I pay?

We offer several ways to pay for your EHS certification. You will receive an invoice and you can pay online here. You can mail a check to P.O. Box 786, Lawrence, KS 66044. You can also call 800.444.6382 and pay via credit card over the phone. Additionally, you can fax the credit card authorization form that was sent with your invoice to 785.842.6993.

How are you handling in-person classes in terms of Covid precautions?

We are limiting the number of students we have in each class so we can socially distance. The number depends on the space we source for training but generally no more than 10 students per classroom. We are requiring masks to be worn at all times as well as encouraging frequent hand washing. Because we are doing EHS certification training nationwide, we are doing our best to keep up with city and state ordinances in any city we are training in.

Are all your classes available online or virtually?

Our asbestos training is temporarily available in several states virtually, but as Covid restrictions are lifted, we may lose the ability to provide refresher courses via Zoom. We do have a two-hour asbestos awareness course available completely online right now. If you are interested in that, please contact onlinetraining@metaworldwide.com. We are also working on several asbestos and OSHA courses and seeking approval from several states.

What is your cancellation policy?

RE-SCHEDULED CLASSES BY META: If a project is re-scheduled, payment will be reimbursed to the client within ninety (90) days.  Except if the client expressively requests META to apply funds to a future class of equivalent price in the future.

RESCHEDULED CLASSES BY CLIENT: Registrants may reschedule for another regularly scheduled session. If a request to reschedule a class is received within fourteen (14) days of the start of the session then no re-enrollment fee will apply. If no request is received within that time, the full session fee will be due and a re-enrollment fee of $35.00 per attendant will apply.

CANCELLATION BY CLIENT & RE-ENROLLMENT FEE: In the event the purchaser decides to cancel its attendance, the purchaser must contact META within twenty (21) days of the start of the class to remove its name from the class.  Otherwise, charges will be due in full.  

FORCE MAJEURE: For any service, META agrees to perform under this contract, and any schedule delineated herein, such performance or schedule shall be excused or extended for such period as META shall have been prevented from or delayed in performing such act by or because of any strike, act of God, governmental restriction, enemy action, civil commotion, fire, unavoidable causality, and other causes beyond the control of META.

Can Spanish and Engish classes combine?

No, classes may only be taught in one language.

If I take the class in English, may I test in Spanish?

No, the test must be taken in the same language as the class.  

Can I take a Contractor/Supervisor course in Spanish?

No, the Contractor/Supervisor course is only allowed to be taught English. 

How are your certificates priced?

It depends on the type of EHS certification. If you are taking an initial or refresher course, there is an initial price that includes one certificate. If you are seeking multi-state approval for your training, each additional state certificate costs $50. 

How do I make sure my training will cover all the states I need to work in?

When you are signing up for EHS certification training, talk to your customer service agent about where you are planning on working and they can coordinate the notifications we send to those states or find a date that we can notify. We are required to notify training within a certain period of time, so we are not always able to accommodate last-minute enrollments. For best results, we suggest signing up at least four weeks in advance. 

Help, I’m expired! When do I have to take an initial again?

Your certificate is valid for 1 year, during which time you may conduct the work associated with your certification. After that year, you have a one-year grace period where you would need to complete your refresher/recertification training. After that one-year grace period, you will be required to take the initial EHS certification training for that discipline again.

I've lost my certificate; how do I get a replacement?

Please fill out the following form. If you know the dates of the class, or approximate dates of the class, we may be able to recreate your certificate or write a letter stating that you did attend that training. If you have a copy of the original certificate and need a duplicate “original” made, please email the copy of the certificate with your request form.

Certificate Recreation & Request Form

  • MM slash DD slash YYYY
  • As it will appear on certificate
  • Separate with semicolon
  • Accepted file types: jpg, gif, png, pdf, tiff, heic, Max. file size: 256 MB.
    (file formats: jpg, png, gif, pdf, tiff, heic)
  • State Specific Information

    (if the state requested is one of the ones below, please fill out)

    Florida, Louisiana, Wisconsin, or Alabama

  • Accepted file types: jpg, gif, png, tiff, heic, Max. file size: 256 MB.
    (file formats: jpg, png, gif, tiff, heic)
  • Certificate Recreation Price Breakdown

    Due to the complicated task of certificate recreation and the requirement of additional administrative hours, the pricing below covers the cost for the recreation and research of the required task. Any and all additional information that can be helpful for this task is greatly appreciated in aiding in this endeavor!
    Sometimes exact certificate recreation is impossible, and if, so a letter will be provided to verify a student attended class and will work in proxy to the original certificate.

  • (If so, please select on of the following options for how you would like to receive your certificate)
  • (Certificate research and recovery is not 100% guaranteed, and if not, this is a nonrefundable research fee)
  • $0.00
  • Credit Card Payment Authorization - Release of Certificate

  • Please enter a number from 1 to 12.
  • Please enter a number from 2021 to 3000.
  • PLEASE FILL OUT FORM COMPLETELY to insure payment is credited to the correct account. The Customer # and Sales Order # are located in the upper-right hand corner of your Registration/Invoice form.

    The billing address is the one the credit card is registered under and NOT necessarily your home address.

    Payment must be made in order to complete enrollment and to participate/enter in the training session (participant will not be allowed to enter the class without payment).
    Certificates are printed on site and will NOT be released until payment is made.

  • This field is for validation purposes and should be left unchanged.

Online Training FAQs

How much is online training?

Online training is $45 per person.

Is online training for individuals only?

No, you can sign-up as a group, just email us and we will send more information.

How long until I can take the training?

You can expect to be set up and ready to start your training within one to two business days of initially contacting us.

Do I have to take the training on certain days?

No, the online training courses are designed to allow participants to take the course when it is convenient for them.

How long do I have before the course needs to be finished?

Once you start your online training you have 30 days to complete it from start to finish. For example, if you start your training on September 1, you need to have it finished by September 30.

How do I get started?

Email us at onlinetraining@metaworldwide.com or contact your sales team member and we will get you started ASAP.

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